Shipping policy

📦 A&A Trusted Supply – Shipping, Processing & Delivery Policy

1. Order Processing

At A&A Trusted Supply, all orders—Member and Non-Member—are processed with urgency and accuracy.

  • Same-Day Processing:
    All orders placed are immediately Reviewed & Ready for Processing to Packaging & Handling Team for verification, quality check, and fulfillment preparation.

  • Carrier Transfer:
    Once packaged, orders are transported to our certified Carrier Network for routing, transportation, and final delivery.

2. Delivery Timeframes

🚚 Standard Delivery (Non-Members)

Non-Member orders follow our standard logistics schedule:

  • Processing: Same-Day

  • Packaging, Handling & Transportation: 7–28 Business Days

  • Delivery to Client Address: Included within the 7–28 business-day window

  • Guaranteed Delivery in Time Frame or you will be compensated for the Delay and or Refund to terms 

This timeframe may vary based on carrier capacity, distance, and seasonal volume.

âš¡ Priority Delivery (A+ STAR Membership Clients)

Members receive ultra-priority handling, premium routing, and exclusive express logistics.

  • Processing: Same-Day

  • Packaging, Handling & Transportation:  Within 24 Hours 

  • Delivery to Client Address: Arrives within 1–3 Business Days

Membership Classification:
A+ STAR Access — Speed of Light Priority {I.D Account Pass}

Members benefit from optimized carrier routing and accelerated internal processing.

3. Tracking Information

Once your order is accepted by the carrier, a tracking number is issued and becomes active once the package reaches the first scan point.
Tracking updates may take 24–72 hours depending on carrier movement and regional scanning checkpoints.

4. Order Changes & Address Corrections

To maintain same-day processing speed:

  • Address changes must be requested immediately after ordering.

  • Once transferred to the carrier, we cannot modify the delivery address.

  • Failed deliveries or incorrect address submissions may result in delays or additional fees charged by the carrier.

5. Shipping Delays

While we strive for reliable, predictable delivery, certain factors may cause delays:

  • High-volume carrier seasons

  • Severe weather

  • Customs inspections

  • Routing adjustments

  • Regional carrier constraints

A&A Trusted Supply is committed to timely updates if a significant delay occurs.

6. Lost, Damaged, or Missing Items

If your package arrives damaged, incomplete, or does not arrive:

  1. Contact our Support Team within 48 hours of delivery or expected delivery date.

  2. Provide photos (if applicable), order number, and any tracking information.

  3. Our team investigates with the carrier and resolves the claim promptly.

7. Membership Shipping Benefits

A+ STAR Members receive:

  • Speed of Light Priority Shipping (1–3 Business Days)

  • Priority Customer Support

  • Dedicated routing lanes

  • Faster package scanning + reduced carrier hold times

  • Increased insurance coverage on select items

Quality Assurance Lifetime Warranty 

            Learn More: on Our Exclusive Membership Opportunity 

To upgrade your account, contact A&A Trusted Supply Member Services.

8. Contact & Support

A&A Trusted Supply – Logistics & Customer Care Division

Support Email: support@aatrustedsupply.com

Open Hours: 24 Hours 7 Days a Week 

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